Q: How do I check the status of my order?
A: Upon placing your order, please allow up to 5 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email. Then you can then track your order by going to this page https://toptrendybargains.com/pages/track-your-order
Q: How long does shipping take?
A: Please allow up to 1 week for your order to process, and an additional 3 days to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 1-3 weeks. For International orders, please allow up to 3-4 weeks.
Q: Why does shipping take so long?
A: Our products are one of a kind and are significantly lower priced than other competitors in the retail industry. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.
Q: I ordered two products, but have received only one... what's happening?
A: Since we have a large assortment of products that are not stored in the same warehouse, it is possible that some products get shipped separately. Do not worry, it is quite normal that you receive a product a few days before the other.
Q: Do you ship Internationally?
A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.
Q: Is your website secure with my personal information?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customer's private details!
Q: How do I order on your website?
A: Simply find the product you'd want and click the 'Add To Cart' button or use the "Buy Now Button" Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Q: Do TTB provide a quality guarantee for all the products being sold?
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed! You can always get a free exchange of your product simply by shipping it back to us with image proof sent first.
IF YOU RECEIVED A DHL LINK, YOUR ORDER WILL BE PICKED UP BY DHL, PROCESSED THROUGH THE USPS FACILITY, AND THEN DELIVERED TO YOU BY USPS.
IF YOU RECEIVED A USPS LINK, YOUR ITEM WAS PICKED UP BY USPS AND WILL BE DELIVERED BY USPS.
It can take up to 3 days for tracking to update once you receive it.
Within the US The Standard Shipping Cost is $4.95 7-35 days regardless of the package weight or the number of items shipped.
Within the US The Preferred Shipping - Insured Cost is $4.95 7-35 days regardless of the package weight or the number of items shipped.
If your order is over $25 you will receive a Free Standard Shipping. The length of shipping can be longer depending on where it is being delivered to in the US.
Once the order has been shipped, a tracking number will be emailed to the email address that was provided during checkout.
If it is being claimed that packages have not been received after the 20 business days disclaimer and estimated shipping time, the tracking number provided will be checked by us.
WHAT DOES INSURED SHIPPING MEAN?
If the product is damaged while in transit, a maximum of one more product will be sent to you.
WHAT DOES STANDARD SHIPPING MEAN?
Standard Shipping does not cover lost or misplaced packages. You will not receive a refund and another product will not be sent to you.
HOW CAN I TRACK MY ORDER?
|Orders Starting With RF||https://track.aftership.com|
CAN I CANCEL MY ORDER?
Yes, only if your order has not been fulfilled and shipped. Once your order is marked as fulfilled, your item is placed in the queue to be picked up from USPS.
Please be aware that International orders placed without a valid Phone Number could be retained at customs!
Shipping to Canada is $4.95 flat rate and on orders over $25 the shipping is FREE!
Outside the US The shipping cost is from $4.95
Please allow up to 7 business days for your order to be processed/sent out (weekends are not business days).
Please note shipping speed mentioned above are estimated only and we do not guarantee that we ship internationally. Non-major Urban Regions, Northern Regions, and Remote Regions may expect a longer delivery time. International shipment may expect a delay due to customs clearance. We ship as quick as possible but we have no control over the delivery time.
All customers are responsible for return shipping costs. Not all products are returnable. Please see the product description to see if your product is eligible for a return. Please note that the shipping cost is non-refundable in all cases.
Not all of your items will be sent together, many of them will be sent in separate packages for coordination and logistic reasons.